Due to time zone differences between Taiwan and other countries, our response time may take up to approximately 12 hours. Before contacting us, we recommend preparing your questions, project requirements, and any technical issues related to your design files in advance. This helps us provide more accurate and efficient assistance. All inquiries are handled personally by our team. While we strive to respond as thoroughly as possible, we cannot guarantee an immediate answer to every question. In some cases, responses may be limited by the information provided. Therefore, we kindly ask that you include complete details and relevant files whenever possible to improve communication efficiency. To avoid fragmented conversations and ensure smooth project management, please choose one primary communication channel only: Facebook, LINE, or WhatsApp. This allows us to maintain clear, organized, and efficient communication throughout the entire project.